Bath Car Hire Privacy Guidelines

Data We Gather

We gather and manage various types of personal data, including:

Your Information Usage Policy

We collect your personal information for these reasons:

• Service Execution and Performance Standards:
  • We process your vehicle rental bookings and agreements efficiently, ensuring a smooth experience from start to finish. Our team verifies your identity and confirms that you meet our rental criteria. We facilitate the collection and return of vehicles while handling payments, deposits, and any applicable charges to streamline your rental process.
• Customer Communication (Contractual Obligations and Interests):
  • Sending booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Permissions and Data Use:
  • We will send you updates, newsletters, and promotional offers based on your consent or our legitimate interest. You can opt out at any time.
• Enhancing Services for Customer Experience:
  • Evaluating site interactions to enhance user experience and improve functionality. Conducting research to refine our vehicle fleet and service offerings.
• Regulatory Adherence and Legal Responsibilities:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange Policies

Sharing Your Information Responsibly

• Local Service Providers in Bath: Third-party vendors assist us in providing our services, including payment processors and IT support. They are contractually committed to safeguarding your information.

We do not share your personal data with third parties.

Data Protection in Bath

We employ comprehensive technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, strict access controls, secure server practices, and routine security evaluations. Despite these precautions, no method of electronic transmission or storage is entirely without risk.

Data Storage Policy

We retain your personal information only for as long as it is necessary to achieve the purposes for which it was originally collected. This includes compliance with any legal, accounting, or reporting obligations. The length of time we keep different types of information depends on its nature and the context in which it is processed.

Your Privacy Rights

Your Rights Under UK Data Protection Law

• Accessing Your Personal Information Rights: Obtain a copy of your personal data with us.

For inquiries regarding your rights, please contact us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your experience while browsing, assess site traffic, and customize content to your preferences. You have the option to adjust your cookie settings through your browser at any time.

Policy Modifications

We may revise this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Any updates will be noted on this page, accompanied by a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our practices.

Contact Us

For inquiries regarding our Privacy Policy and data practices, please reach out to us.